Vozport — Help and support

Contact

Write to contato@vrosa.com.br. Please include your app version and the anonymous ID shown in the app (Settings › About); there is no account, so this is how we find your subscription and data.

Vozport is provided by 68.216.024 Victor Rosa Lima (MEI), Brazilian company registration (CNPJ) 68.216.024/0001-16, address Rua João Antônio Morato do Amaral, 225, Santa Rita, Piracicaba/SP, CEP 13423-258, Brazil.

Frequently asked questions

How does the free trial work?

The weekly plan starts with a 7-day free trial for new subscribers. If you don't cancel at least 24 hours before it ends, the weekly subscription starts and renews automatically every week. The monthly plan has no trial.

How do I cancel?

iPhone/iPad: Settings › [your name] › Subscriptions. Android: Google Play › profile icon › Payments & subscriptions › Subscriptions. Or in Vozport: Settings › Subscription › Manage subscription.

I changed phones or reinstalled the app

Open the subscription screen or Settings › Subscription and tap "Restore purchases", signed in with the same Apple ID or Google account used to subscribe.

Refunds

Payments are handled by the stores. Apple: reportaproblem.apple.com. Google Play: Play Store › Payments & subscriptions › Budget & history, or the Google Play Help Center.

How many free phrases do I get?

Without a subscription, 25 free phrases in total per device (not per day).

The microphone doesn't work

Allow the microphone for Vozport in your device settings. You can also type the text to translate.

Privacy

Turn off anonymous usage stats or delete the "Help improve the AI" data in Settings › Privacy and data. Read the Privacy Policy and the Terms of Use.